Oh AT&T, will the complaints against you never cease. What’s going on now? A new lawsuit has been filed in a federal court in California alleging that AT&T regularly and purposely overcharges iPhone and iPad customers on capped data plans by inflating the amount of data they download to their devices.
Patrick Hendricks, who filed the lawsuit, contends that AT&T adds “phantom traffic” to its invoices in order to overcharge users. Says Hendricks in his complaint:
“AT&T’s billing system for iPhone and iPad data transactions is like a rigged gas pump that charges for a full gallon when it pumps only nine-tenths of a gallon into your car’s tank.”
Apparently, Hendricks isn’t just speculating with his lawsuit. Instead, he and his lawyers hired a consulting firm to investigate and it apparently determined that AT&T regularly inflates data usage by between 7% and 14%. In addition, on some occasions, the carrier actually inflates data usage by as much as 300%. Huh, that seems a bit excessive, doesn’t it?
Of course, in a statement to Computerworld, AT&T said it would fight the lawsuit “vigorously.” Did you think they wouldn’t? Okay, informal poll time. Do you feel AT&T charges for data fairly or do you think they don’t and this lawsuit will expose them for the cheaters they are?
Sound off in the comments.