by Joe Gillis, Apr 27 2011 // 8:00 AM
iPhone users take note, your device is not the one that most people want anymore. How do we know? The Nielsen Company on Tuesday released the findings of its latest smartphone survey, which asked people planning to purchase new smartphones which platform they intended to use.
When asked that question between June and September of last year, 33% said iOS, 26% said Android and 13% said BlackBerry. When a new group was asked the same question between January and March of 2011, Android moved ahead of Apple’s iOS platform to become the most wanted.
In this new survey, 31% planned to purchase an Android phone, 30% planned to buy an iPhone and 11% were considering BlackBerry devices. So there you have it, the iPhone is dead.
Oh wait, its only 1%. I guess iPhone is probably going to be okay — at least for now.
Posted in: Mobile · News · Tech
Tagged: Android, Blackberry, iOS, iOS4, Nielsen Company, Smartphones, Survey
by Joe Gillis, Apr 5 2011 // 11:30 AM
This report probably won’t come as a surprise to anyone who uses a Verizon iPhone and also has friends using the AT&T version, but for the sake of confirming what we already know, here’s some interesting info about Verizon versus AT&T. Market research firm ChangeWave today released findings of a recent study analyzing iPhone 4 owner experiences and satisfaction.
The study compared consumer experiences with Verizon Wireless’ iPhone 4 against the same model from AT&T. Following years of complaints of poor service and dropped calls with AT&T, the question to ask with the iPhone’s launch on Verizon Wireless was whether or not service quality would improve. According to ChangeWave’s findings, the answer is yes.
In a survey of 4,068 customers, ChangeWave found that over the past 90 days, Verizon Wireless iPhone 4 users have dropped approximately 1.8% of calls while AT&T iPhone 4 owners dropped 4.8%. In addition, ChangeWave found that Verizon iPhone 4 owners are slightly more satisfied than AT&T iPhone 4 owners, with 82% saying they were very satisfied compared to 80% for AT&T.
With the Verizon iPhone only being out for a short time this report is not exactly definitive proof of anything. There’s just not been enough time and user experiences to make that claim. However, it does go a long way to reinforce what many iPhone 4 users on Verizon wireless have experienced (at least the ones we know) when compared to their friends using AT&T: Verizon’s network is better for calls.
If you’re a Verizon iPhone 4 user have you experienced the same thing when compared to your AT&T using friends? Or, is this study bogus? Let us know your thought is the comments.
Posted in: Apple · Mobile · News · Tech
Tagged: AT&T, AT&T Wireless, ChangeWave, Customer Satisfaction, iOS 4, iPhone 4, Study, Survey, Verizon, Verizon Wireless