by Chris Ullrich, Apr 25 2011 // 11:00 AM
In case you haven’t been keeping up with current iPhone location tracking events, it was recently revealed that cellular iOS devices such as the iPhone and 3G enabled iPad collect location data from where you are and store it in an unencrypted file on the device.
However, according to an email purported to be from Apple CEO Steve Jobs, Apple does not track anyone. Android, however, does. Here’s the exchange, according to a MacRumors reader:
Q: Steve,
Could you please explain the necessity of the passive location-tracking tool embedded in my iPhone? It’s kind of unnerving knowing that my exact location is being recorded at all times. Maybe you could shed some light on this for me before I switch to a Droid. They don’t track me.
A: Oh yes they do. We don’t track anyone. The info circulating around is false.
Sent from my iPhone
So, if this is really from Steve Jobs and you have a cellular iOS device, I guess you don’t need to worry about Apple tracking your every move. If you’ve got an Android-powered device, I guess you’re not out of the woods yet.
Of course, the question is if this email is really from Steve Jobs and if so, do we believe him? More on this as it develops. Meanwhile, I would bet we’ll see a software update sooner or later that addresses this “issue” which will either eliminate it all together or do a better job of hiding it.
Either way, the other big question is does anyone but a vocal minority actually care if their location data is being tracked? If you have an opinion one way or the other, be sure to sound off in the comments!
Posted in: Apple · Mobile · News · Tech
Tagged: AT&T, iOS, iOS4, iPad, iPad 2, iPhone, iPhone Location Tracking, Location Services, Steve Jobs, Verizon Wireless
by Joe Gillis, Apr 14 2011 // 5:46 PM
As was expected (and we reported earlier), Apple released a brand new iOS update for all its shiny devices. This update, dubbed iOS 4.3.2, is for all you iPad, iPod Touch and AT&T iPhone users out there.
The only changes noted by Apple are bug fixes and security updates, which is what you kind of expect Apple to say. They are not exactly forthcoming with the info. However, Apple does specifically note that the update fixes a crash related to FaceTime and it also fixes some iPad 3G + Wi-Fi connectivity issues.
In addition, the company also released an update for the Verizon iPhone users in the crowd. Dubbed iOS 4.2.7, this update also includes those awesome “bug fixes and security updates.” We’re going to update the bosses Verizon iPhone tonight and will let you know if it breaks anything — or improves anything for that matter.
Both updates are available immediately via iTunes.
Posted in: Apple · Mobile · News · Tech
Tagged: Apple, AT&T, iOS, iOS 4.2.7, iOS 4.3.2, iOS Updates, iPhone, iTunes, Mobile, Software, Verizon Wireless
by Chris Ullrich, Apr 11 2011 // 10:30 AM
Make no mistake, the iPad is the dominant force in the tablet world now and for the foreseeable future. They are pretty much everywhere and selling in record numbers.
However, this kind of success doesn’t come without at least one problem. That problem? Some owners of Verizon Wireless iPad 2′s are reporting wireless connectivity issues.
Chief among these issues is the fact that their devices seem to insist they are roaming on a non-Verizon wireless network even in areas with strong Verizon signal. Bummer.
Fortunately, Verizon doesn’t charge roaming fees in the U.S., but the issue is still annoying to users. But don’t worry, a fix is reportedly coming soon as Apple is apparently aware of it and doing something about it with an upcoming update to iOS.
The update, dubbed iOS 4.3.2, will address this issue and will also include other fixes for FaceTime and other security things. However, in true cryptic Apple fashion, we probably won’t ever know exactly what those fixes are — even after the update comes out.
The update has reportedly already dropped at Apple’s iOS developer site and should be available for all who need it in the coming weeks.
Posted in: Apple · Mobile · News · Software · Tech
Tagged: Apple, iOS, iOS 4.3.2, iPad 2, iPad Roaming, Mobile, Software, Verizon Wireless
by Joe Gillis, Apr 5 2011 // 11:30 AM
This report probably won’t come as a surprise to anyone who uses a Verizon iPhone and also has friends using the AT&T version, but for the sake of confirming what we already know, here’s some interesting info about Verizon versus AT&T. Market research firm ChangeWave today released findings of a recent study analyzing iPhone 4 owner experiences and satisfaction.
The study compared consumer experiences with Verizon Wireless’ iPhone 4 against the same model from AT&T. Following years of complaints of poor service and dropped calls with AT&T, the question to ask with the iPhone’s launch on Verizon Wireless was whether or not service quality would improve. According to ChangeWave’s findings, the answer is yes.
In a survey of 4,068 customers, ChangeWave found that over the past 90 days, Verizon Wireless iPhone 4 users have dropped approximately 1.8% of calls while AT&T iPhone 4 owners dropped 4.8%. In addition, ChangeWave found that Verizon iPhone 4 owners are slightly more satisfied than AT&T iPhone 4 owners, with 82% saying they were very satisfied compared to 80% for AT&T.
With the Verizon iPhone only being out for a short time this report is not exactly definitive proof of anything. There’s just not been enough time and user experiences to make that claim. However, it does go a long way to reinforce what many iPhone 4 users on Verizon wireless have experienced (at least the ones we know) when compared to their friends using AT&T: Verizon’s network is better for calls.
If you’re a Verizon iPhone 4 user have you experienced the same thing when compared to your AT&T using friends? Or, is this study bogus? Let us know your thought is the comments.
Posted in: Apple · Mobile · News · Tech
Tagged: AT&T, AT&T Wireless, ChangeWave, Customer Satisfaction, iOS 4, iPhone 4, Study, Survey, Verizon, Verizon Wireless
by Chris Ullrich, Mar 17 2011 // 10:00 AM
For those of you lamenting the lack of cool 4G smartphone offerings available for the Verizon Wireless network, this is the day you’ve been waiting for. Verizon Wireless’ first LTE handset, the HTC ThunderBolt, is now available on store shelves and online, ready to push the boundaries of wireless access.
If you plan on being one of the very first consumers to acquire the 4G handset, you have options as to where to pick it up. Verizon Wireless, Best Buy, and several others will be selling the handset for $250 with a two year contract.
However, if you don’t mind waiting for the device to be shipped to you, Wirefly will be selling it for $199.99. In addition, Amazon Wireless has it priced at $179.99. Plus, unless you live in certain areas of the country, no sales tax if you purchase at Amazon. Who doesn’t love that?
In case you’re not familiar with this 4G powerhouse, here’s a few stats to help get you excited:
• Powered by Android 2.2
• Latest version of the HTC Sense UI
• Support for Google Mobile Services, including Gmail, YouTube and Android Market
• 4G LTE optimized apps such as EA’s Rock Band, Gameloft’s Let’s Golf, Tunewiki and Bitbop
• 4G LTE – customers can expect download speeds of 5 to 12 Mbps and upload speeds of 2 to 5 Mbps in 4G Mobile Broadband coverage area
• 4.3” WVGA display
• 8- megapixel rear facing camera and HD (720p) video recording
Continue Reading →
Posted in: Google · Hardware · Mobile · News · Tech
Tagged: 4G, 4G LTE, Android, Android 2.2, Google, HTC, HTC ThunderBolt, Mobile, Smartphones, Verizon Wireless
by Chris Ullrich, Mar 10 2011 // 12:00 PM
If you’ve been anxiously awaiting the chance to get your first experience with Apple’s latest slab of goodness or if you’re just tired of your iPad version 1.0, this announcement is for you. Apple, AT&T, and Verizon Wireless have all confirmed, via press releases, that tomorrow is the big day and the iPad 2 will be on sale.
Starting at 5PM local time, those of you with cash or credit card in hand can head on over to your nearest Apple, AT&T, or Verizon Wireless retail store and purchase the 16GB, 32GB, or 64GB iPad 2 in white or black.
If you go the AT&T route, here’s your data plan options:
• Monthly statements: $14.99 for 250 MB or $25 for 2GB. If you exceed your monthly data allotment you will be billed $14.99 for another 250MB on the $14.99 plan or $10 per 1 GB of overage on the 2 GB plan. You also get a free month of service with this plan.
• Credit card billing: $14.99 for 250 MB or $25 for 2 GB. If you exceed your monthly data allotment you may choose to purchase another 250 MB on the $14.99 plan or an additional 2 GB for $25 on the 2 GB plan.
Continue Reading →
Posted in: Apple · Mobile · News · Tech
Tagged: Apple, AT&T, Best Buy, Best Buy. Com, CDMA, iOS, iOS4, iPad, iPad 2, Target, Verizon Wireless
by Chris Ullrich, Feb 18 2011 // 2:00 PM
In a recent support article, Apple detailed the differences between the GSM and CDMA iPhone when it comes to voice calling and other associated features. Among other things revealed that may be disturbing to Verizon iPhone users, the document confirms the Verizon iPhone is not capable of handling a conference call with more than two people.
In addition, the CDMA iPhone is unable to put calls on hold due to the way the network works. In the less negative category, the Verizon iPhone can use a manual method to toggle call forwarding, call waiting and caller ID instead of using the settings found in iOS itself.
If you’ve ever used a CDMA device, you’re probably already familiar with these features and/or limitations. For potential AT&T switchers, these differences may or may not be any kind of deal breaker. Still, more info is always good when making decisions and it’s nice that Apple took the time to do this.
Posted in: Apple · Mobile · News · Tech
Tagged: Apple, AT&T, CDMA, GSM, iOS4, iPhone, iPhone 4, Verizon, Verizon Wireless
by Chris Ullrich, Feb 9 2011 // 10:30 AM
Did you feel bad for not ordering your Verizon iPhone last week when you had the chance? Or, maybe you’re not a Verizon customer and had no choice but to wait? Well, don’t worry because either way your problems are now over — at least where a new iPhone is concerned.
That’s right, as of this morning anyone can go to Verizon or Apple’s websites and pre-order a brand new iPhone. When you do you can elect to go to a store tomorrow and pick up your device in person or, if you don’t mind waiting just a bit longer, have it delivered to your home or office via Fedex.
As someone who’s had the Verizon iPhone for a few days now I can safely say that it’s a great device. If you’ve been on the fence or waiting for this day to come now is your opportunity to get the smartphone you’ve always wanted. What are you waiting for?
Posted in: Apple · Mobile · News · Tech
Tagged: Apple, iOS4, iPhone 4, iPhone Orders, Mobile, Verizon, Verizon Wireless
by Chris Ullrich, Feb 7 2011 // 10:00 AM
I know, reading that headline you may be skeptical because you haven’t received your iPhone 4 notification of shipment yet from Big Red. However, as I got mine last Friday night, I can assure you that Verizon is indeed sending out the iPhone 4 a little earlier than they originally let on. Actually, several days early.
In fact, the news for those of us who stayed awake until midnight West Coast time to order is even better than that. According to an update at Fedex, my particular iPhone 4 is actually on a truck and out for delivery today. See, miracles do happen.
Of course I realize that the iPhone from Verizon is exactly like the iPhone from AT&T and isn’t exactly revolutionary, more like evolutionary. Also, I realize it will actually have some subtle, but potentially problematic, differences from the AT&T version. However, that doesn’t stop me from being pretty excited about the prospect of the best smartphone on the best wireless network.
So, once it arrives in my hands expect a full report and maybe even one or two unboxing photos. In the meantime, if you’ve ordered yours via the Verizon pre-order, don’t lose hope. Your shiny new goodness is probably on the way very soon too.
Posted in: Apple · Mobile · News · Tech
Tagged: Delivery Status, iOS4, iPhone, iPhone 4, Verizon, Verizon iPhone, Verizon iPhone Pre-Orders, Verizon Wireless
by Chris Ullrich, Feb 4 2011 // 10:30 AM
Given that many people are unhappy with AT&T, but love the iPhone, it’s not surprising that once the iPhone came to Verizon Wireless, it would be a success. With pre-orders for existing Verizon customers taking place yesterday and stopping after only about 24 hours due to being sold out, it’s not surprise that Verizon today has announced record sales figures for the device.
According to the company, sales of the iPhone were bigger than any first-day phone launch for them ever. In addition, the company announced these unprecedented sales happened during the first two hours the iPhone was available, which was between the hours of 3 and 5 AM.
Impressive but also pretty understandable. There’s been pent up demand for the iPhone with millions of customers already on Verizon looking to have the device. We can probably expect those numbers to climb even higher once the iPhone is available to all (including AT&T switchers) on February 10th.
Check out the full press release from Verizon after the jump. Did you get your iPhone yesterday?
Continue Reading →
Posted in: Apple · Mobile · News · Tech
Tagged: Apple, AT&T, Business, iPhone, iPhone 4, iPhone 4 Pre-Sales, Mobile, Verizon, Verizon Wireless
by Chris Ullrich, Feb 3 2011 // 3:00 PM
No doubt in anticipation of the millions of iPhone customers about to be let loose on its network, Verizon today announced, via a PDF memo on its website, that it will begin to throttle the data speeds of users who consume an “extraordinary amount of data.” In addition, the company will also implement technologies to “seamlessly” optimize content and data speeds.
You could go and read the memo or we can just give you the highlights right now. So, to that end, here’s what Verizon has to say in the memo regarding data speeds:
Verizon Wireless strives to provide customers the best experience when using our network, a shared resource among tens of millions of customers. To help achieve this, if you use an extraordinary amount of data and fall within the top 5% of Verizon Wireless data users we may reduce your data throughput speeds periodically for the remainder of your then current and immediately following billing cycle to ensure high quality network performance for other users at locations and times of peak demand. Our proactive management of the Verizon Wireless network is designed to ensure that the remaining 95% of data customers aren’t negatively affected by the inordinate data consumption of just a few users.
I wonder how many people will be in that top 5%? I would guess a few people around our offices for sure as well as more than a few of you reading right now.
Continue Reading →
Posted in: Mobile · News · Tech
Tagged: Data Plans, iPhone, iPhone 4, Unlimited Data, Verizon Wireless
by Joe Gillis, Feb 2 2011 // 1:30 PM
If you use a Mac and have wished to take advantage of the new hotness from Verizon Wireless (aka the LTE/4G USB Modem) you were out of luck. That is, until now.
This week Verizon Wireless updated its “VZAccess Manager” software to add Mac support for the Pantech UML290 LTE modem. The new update, known by its short and not very sexy name VZAccess Manager version 7.2.4 (2534b), adds support for Apple computers running OS X 10.4 and later.
In case you’re not familiar, Pantech’s UML290 is a USB dongle that allows laptops to connect to Verizon’s 4G LTE network. Until now, the broadband modem could only be connected to Windows-based computers, which doesn’t really seem fair now does it?
The new software is available immediately from Verizon’s website as a free download. Go get it and let us know how it works for you.
Posted in: Apple · Macintosh · Mobile · News · Software
Tagged: Apple, LTE, Mac OSX, Mobile, Verizon, Verizon Pantech, Verizon Wireless