Poor Sony just can’t seem to get a break lately. With hackers already breaking into Playstation Network and Qriocity services only last week, the company now says hackers may have stolen the personal information, including credit card numbers, of 24.6 Million users of Sony Online Entertainment.
“We are today advising you that the personal information you provided us in connection with your SOE account may have been stolen in a cyberattack,” Sony wrote in a statement on its website on Monday.
Sony Online Entertainment is a division of the company that publishes online multiplayer games like the recently released DC Universe Online. Sony turned off all SOE game services Monday after it learned of the intrusion.
Sony said that the compromised personal information includes customers’ names, addresses, e-mail addresses, birth dates, gender, phone numbers, logins and hashed passwords. Also at risk are the credit card numbers and expiration dates of 12,700 non-U.S. customers, plus 10,700 direct debit records from customers in Austria, Germany, Netherlands and Spain, containing bank-account numbers, customers’ names and addresses.
This information was stored in what Sony said was an “outdated database from 2007.” Hackers may have had this information for more than two weeks now. The intrusion occurred April 16 and 17, Sony said.
The PlayStation Network and SOE are both offline, but Sony says it will restore some PSN services later this week, including online multiplayer gaming for PlayStation 3 and PSP. As compensation for the outages, Sony will be offering selected content for free download.
In addition, existing PlayStation Network customers will be provided with 30 days free membership in the PlayStation Plus premium service. Current members of PlayStation Plus will receive 30 days free service.