During Apple’s recent iPhone 4 press conference, they made some pretty hefty claims about other smartphones having similar problems as the iPhone 4, including devices manufactured by HTC, Blackberry, and Nokia. Devices that they singled out, such as the HTC Droid Eris and HTC Nexus One, supposedly have their own history of reception problems.
Apparently I wasn’t the only one who heard this and went “Huh?”, as I have had no reception issues with my recently purchased HTC Droid Incredible, because HTC has started fighting back with numbers of their own.
While only 0.55 percent of calls received by Applecare are about the iPhone 4’s reception issues, HTC’s numbers were at a measily 0.016 percent of calls about the HTC Droid Eris. Though the phone was recently discontinued, it has been out far longer with fewer complaints than Apple claims to have received.
Regardless, any issues that the iPhone 4 has cannot be compared to phones like the HTC Eris, as its antenna is located on the top of the phone while most new smartphones have them on the bottom.
Nokia and RIM have both commented on the situation on their own, but Nokia stressed that reception interference due to human hands was a problem across the smartphone market and wasn’t limited to just Apple and the iPhone 4. Regardless of what phones have this problem, it’s unfair for Apple to just say “It’s ok that our phone has a reception problem, because these phones do too”, without first looking at the numbers.